We aim beyond satisfaction:
we want delighted customers
Torsellini is Internorm's 1st window partner
PERFECTLY MATCHABLE identical to the exterior design, while inside, the window can be in wood or PVC. If you need a pvc-aluminium window in the bathroom because of high levels of air humidity, but wish to retain timber-aluminium windows in the living room, with Internorm you can combine the two materials whilst maintaining the same external appearance.
TOTALLY HIDDEN HINGES hidden hinges prevent the window from being removed , present a clean appearance, and ensure ease of cleaning.
QUALIFIED INSTALLERS we are Internorm business partners and all our installers are trained and qualified to carry out installations in compliance with the provisions of the UNI 11673-1 Standard. We only use certified installation materials featuring high thermal and acoustic properties. Our skills are certified by Dekra, an external body accredited by Accredia. We expertly manage on-site surveys of building sites, ensure correct wall fixings, and analyse thermal bridges. In building refurbishment work we provide expert guidance regarding the choice of installation solutions onto existing substrates: onto the existing subframe, on the fascia of the existing frame, within the existing frame, or by removing the existing frame.
MCV VENTILATION with I-tec Ventilation Internorm has developed a ventilation system which is installed directly within the window frame. I-tec ventilation automatically measures moisture levels of expelled air and activates when needed: it provides fresh air and creates optimum climatic conditions tailored to suit each individual room.
BLIND SYSTEM ALREADY INSTALLED IN THE WINDOW even when it’s impossible to install a roller blind when refurbishing or on the façade, you needn’t go without a blind system. Venetian, pleated or Duette blinds are installed within the window.
30 YEARS OF CUSTOMER SERVICE Internorm guarantees the availability of spare parts (even using components compatible with the original ones) to ensure your windows remain perfectly functional for 30 years.
1st window partner Internorm, commitment to upholding the 10 principles of Customer Care
Our reliability is constantly monitored and certified by an independent institute.
The evaluation of our performance mainly occurs through customer feedback.
All private customers (with prior consent) are contacted by phone 6-8 weeks after the purchase and installation of Internorm products.
Internorm directly appoints an external company to conduct the interview. Responses can also be given anonymously.
"Everything speaks for Internorm"
Windows & Entrance Doors Catalogue
10 Customer Care Principles